Service Request

Email All Requests To:

Frontline Mfg. Inc.
1445 Polk Drive
Warsaw, IN 46582

574-453-2902 ext. 2120

Service Request

(Frontline Mfg. Customer)
MM slash DD slash YYYY
Determination of Financial Responsibility
MM slash DD slash YYYY
Located At(Required)
(Review the codes for Damage Type and Damage Location below for assistance)

Damage Codes

Damage Type
A. Air Pocket
B. Chips
C. Scratches
D. Gouges
E. Cracks
F. Porosity
G. Thin Gel
H. Thin Glass
I. Scuffs
J. Mold Marks
K. Delamination
L. Poor Repair
M. Weak Bottom
N. Other
Damage Location
1. Apron
2. Back Wall
3. Dam
4. Drain
5. Flange
6. Floor
7. Left Wall
8. Non-Skid
9. Right Wall
10. Seat
11. Shelf
12. Soap Dish
13. Towel Bar
14. Other

Note: Shipping damages will only be covered under warranty when the following conditions are met; 1) Damage must be marked on the packing slip at the time of delivery and 2) Both the request for service and marked packing slip must be submitted to Diamond within 48 hours of delivery.
MM slash DD slash YYYY
If any of the above units are not repairable under Diamond Warranty, the above person is authorizing both the repair of the units and the billing of the service cost on satisfactory completion of the repair work.
To be signed upon satisfactory completion of repair