Warranty & Repair
All warranty and repair work is scheduled through the business that sold you your tub or shower.
If you have a Diamond Tub and Showers product in your newly built home, please contact your home builder. If you purchased your Diamond Tub and Showers product through one of our many distributors, please contact that business. All of our distributors are listed on the distributor page.
Diamond Tub and Showers warrants to the original purchaser of its tub and shower products that it will repair or replace any unit found to be defective in material or workmanship upon inspection by an authorized representative of Diamond Tub and Showers for a period of six (6) years from the date of initial installation. This warranty does not cover any unit which is not installed in accordance with instructions supplied by Diamond Tub and Showers; nor any unit which has been subjected to accident, abuse, misuse, or other damage caused by flood, fire, or act of God, or which has been moved from its place of initial installation.
To obtain performance or any warranty obligation created by this warranty, or arising under state law, contact your installer. Diamond Tub and Showers will pay for the cost of a replacement unit or repairs only. All other costs, expenses, or damages in connection with the enforcement of this warranty are the responsibility of the original purchaser. Expenses, costs, or damages incurred after the date of initial installation of the unit in removing said unit or installing a replacement unit are also the responsibility of the original purchaser.
The remedy of payment for the cost of a replacement unit or repairs, provided by this warranty, is the only remedy available for breach of this warranty, or breach of any express or implied warranties arising under state law. All express or implied warranties under state law are limited in duration to the six (6) year duration of this written warranty. Upon termination of this written warranty, all warranties on Diamond Tub and Showers products, including the implied warranties of fitness for a particular purpose and merchantability are excluded. Diamond Tub and Showers shall not be liable for any expenses, costs or damages in removing a defective unit or installing a replacement unit, or for any incidental or consequential damages resulting from a breach of this warranty or any express or implied warranties arising from state law.
Some states do not allow limitation on how long an implied warranty lasts or any exclusion or limitation of incidental or consequential damages, so the above exclusion and limitation may not apply to you.
This warranty gives you specific legal rights, and you may also have other rights which vary from state to state.